How to Recover or Reset Your Gotvee Password Safely

Introduction

At Gotvee, we prioritize your security and seamless access to our interactive TV platform and services. This guide will walk you through the safe and straightforward process of recovering or resetting your password, ensuring you continue to enjoy our personalized hospitality experience without interruption.

Why Password Security Matters

Protecting your password is essential to safeguard your personal information and hotel services linked to your Gotvee account. Using strong, unique passwords and changing them regularly helps prevent unauthorized access.

How to Recover or Reset Your Password

Follow these steps to safely reset your password through the Gotvee login interface:

1. Navigate to the Gotvee interactive TV login screen or open the Gotvee app on your device.
2. Click or tap on the "Forgot Password?" link below the login fields.
3. Enter the email address or username associated with your Gotvee account and submit the request.
4. Check your email inbox for a password reset link sent from Gotvee. Be sure to check your spam or junk folder if you do not see it promptly.
5. Click the link and follow the instructions to create a new secure password.
6. Return to the Gotvee login screen and sign in with your new password.

Security Tips for Your Password

• Do not share your password with others, including hotel staff or friends.
• Use a combination of uppercase and lowercase letters, numbers, and symbols to create a strong password.
• Change your password regularly to maintain account security.
• Be cautious of phishing attempts—only reset your password via the official Gotvee login interface.

If You Suspect Unauthorized Access

If you believe someone else has accessed your Gotvee account or you notice suspicious activity, please notify the hotel front desk or support staff immediately. They can guide you through securing your account and preventing further issues.

Need More Help?

For additional assistance with password recovery or other Gotvee services, please contact hotel staff or visit our support center through your interactive TV interface or app.