Matheus Vieira
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Activity overview
Latest activity by Matheus Vieira-
Matheus Vieira created an article,
AI agent knowledge
About GotveeGotvee provides interactive TV and digital experiences for hotels, allowing guests to access entertainment, services, and personalized content directly from the TV or app. Your role as ...
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Matheus Vieira created an article,
Troubleshooting Difficulty Connecting to Wi-Fi or Syncing Personal Devices on Gotvee Interactive TV
IntroductionThis article provides step-by-step guidance to help Gotvee users resolve common issues with connecting to Wi-Fi or syncing personal devices to the interactive TV platform provided by yo...
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Matheus Vieira created an article,
How to Update Your Payment Information with Gotvee
How to Update Your Payment Information with GotveeKeeping your payment details up to date is essential for a seamless experience with Gotvee’s interactive TV and hospitality services. This guide ex...
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Matheus Vieira created an article,
Troubleshooting Guide for Ordering Room Service, Booking Amenities, and Digital Check-Out via Gotvee
IntroductionThis troubleshooting guide is designed to help guests resolve common issues when using Gotvee's interactive TV platform for ordering room service, booking hotel amenities, or completing...
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Matheus Vieira created an article,
Device Reset and System Update Guide for Gotvee Interactive TV
IntroductionThis guide provides step-by-step instructions to help Gotvee customers easily reset their interactive TV devices and ensure their system software is up to date. Performing these steps c...
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Matheus Vieira created an article,
Troubleshooting Guide: Requests Not Appearing in the Gotvee System
IntroductionIf you find that your service requests are not appearing or are delayed in the Gotvee interactive TV system, this troubleshooting guide will help you identify common causes and provide ...
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Matheus Vieira created an article,
How to Provide Feedback or Suggest New Features to Gotvee
IntroductionGotvee deeply values guest feedback and continuously strives to enhance your interactive TV experience. Your suggestions and input help us innovate and personalize our platform to bette...
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Matheus Vieira created an article,
Understanding and Resolving Unclear Charges or Subscription Plan Issues with Gotvee
IntroductionThis article is designed to help Gotvee customers understand and resolve any unclear charges or issues related to subscription plans on their interactive TV platform. We aim to provide ...
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Matheus Vieira created an article,
Forgot or Need to Reset Your Gotvee Password
Forgot or Need to Reset Your Gotvee PasswordAt Gotvee, we understand the importance of seamless access to your interactive TV and app experience. If you have forgotten your password or need to rese...
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Matheus Vieira created an article,
Account Activation Problems After Check-In: Troubleshooting Guide
IntroductionThis guide helps Gotvee customers who experience account activation problems after checking into their hotel room. Sometimes, delays in account activation prevent access to the interact...