How to Update Your Payment Information with Gotvee

Keeping your payment details up to date is essential for a seamless experience with Gotvee’s interactive TV and hospitality services. This guide explains how you can securely update your payment information linked to your account.

Updating Payment Information

To update your payment details, please follow one of the methods below. Gotvee integrates tightly with your hotel's billing system to ensure secure management of your payment data.

Method 1: Contact Hotel Reception

Visit the hotel reception desk during your stay and request assistance with updating your payment information. The hotel staff will securely update your details in the billing system integrated with Gotvee.

Method 2: Use the Digital Concierge

If your hotel provides a digital concierge service accessible through the Gotvee interactive TV or app, you can update your payment details directly using this feature. Simply navigate to the billing or account section and follow the prompts to modify your payment information.

Important Information

All payment updates are processed securely through your hotel's billing system to protect your data privacy.
If you encounter any issues, please contact hotel reception or Gotvee customer support for further assistance.
Ensure your payment method is valid to avoid interruptions in your entertainment and hospitality services.