Forgot or Need to Reset Your Gotvee Password

At Gotvee, we understand the importance of seamless access to your interactive TV and app experience. If you have forgotten your password or need to reset it, follow this simple guide to regain access quickly and securely.

Steps to Recover or Reset Your Password

1. On the login screen of the Gotvee interactive TV or app, select the "Forgot Password" option.

2. Enter the email address or room details registered with your Gotvee account.

3. Check your email for password recovery instructions sent by Gotvee. Follow the link provided to create a new password.

4. If you do not receive an email after a few minutes or cannot reset your password using the link, please contact the guest services team for prompt assistance.

Tips for a Smooth Password Reset

- Make sure to enter the correct email address or room information exactly as registered to avoid delays.

- Check your spam or junk mail folder if you do not see the recovery email in your inbox.

- Choose a strong and secure password that is easy for you to remember but hard for others to guess.

Need Further Help?

Our guest services team is ready to assist you with any login issues, including password recovery. Don’t hesitate to reach out through your hotel’s front desk or the contact information displayed on your Gotvee screen.

At Gotvee, we are committed to making your guest experience simple, engaging, and connected. We appreciate your trust and look forward to enhancing your stay with our innovative interactive TV platform.